Privacy Policy

Last updated: October 23, 2026

This Privacy Policy explains what information Automotive 13 ("we") collects when you visit automotive13.com or use the Automotive 13 app, and how we use it.

1. Information we collect

• Account information: your name, email address and sign-in details (handled by our authentication provider, Clerk). If you sign in with Google we receive your name and email from Google.
• Shop information: shop name, phone, address, tax and settings you enter.
• Shop Data: information you and your team enter about your customers, vehicles, repair orders, inspections, invoices and payments.
• Usage and technical data: basic logs such as IP address, browser type and pages requested, used for security and troubleshooting.

2. How we use information

We use information to provide and secure the Service, create and manage your account, process payments for your plan, respond to support requests, and improve the product. We do not sell your personal information or your Shop Data, and we do not use Shop Data for advertising.

3. Your customers' information

For Shop Data about your customers, your shop decides what is collected and why; we process it on your behalf to provide the Service. Requests from your customers about their information should be sent to your shop, and we will help you respond.

4. Service providers

We share information only with providers that help us run the Service, under their own confidentiality and security obligations: hosting and database (Railway), authentication (Clerk), Google Drive (only when you connect your own Drive to store inspection photos and documents), payment processing for subscriptions, and an AI provider (Anthropic) that processes text only when you use the optional "Improve" writing feature. We may also disclose information if required by law.

5. Security and retention

Data is transmitted over encrypted connections (HTTPS) and each shop's data is kept separate. We keep your information while your account is active.

Deleting data and closing your account. The shop owner can, at any time and under the owner's own authorization, delete the shop's data from the app (Settings → Data → Delete data): everything, or only what was created before a chosen date. This deletion is permanent and cannot be undone. The owner can also delete the shop account (Settings → Data → Delete shop account): the account is closed right away and, 30 days later, all Shop Data, settings, team members and their sign-in accounts are permanently deleted. Until then the owner can cancel. When a Google Drive is connected, closing the account disconnects it and revokes our access; files already saved in your own Drive stay in your Drive. Your shop is responsible for keeping any records it must keep by law (for example, repair invoices and estimates); you can export your data before deleting it.

6. Your rights

You can access and update most information in the app. You can ask us to access, correct, export or delete your personal information by emailing us. California residents have rights under the CCPA/CPRA, including the right to know, delete and correct personal information, and the right not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising.

7. Cookies

We use cookies and similar storage that are necessary to keep you signed in and to remember preferences such as language. We do not use advertising cookies.

8. Children

The Service is for businesses and is not directed to children under 13 (or under 18 for account holders).

9. Changes and contact

We may update this policy and will post the new date above. Questions or requests: support@automotive13.com.